This was the first time that I sent a parcel using Fastway’s Parcel Connect service. I’ve used it several times to receive items and never had any real issues, however, I always found Parcel Motel quicker and the 24 hour lockers give it the edge over Parcel Connect for me. I needed to return some items to Asos. They offer three free ways to return items – a prepaid An Post label, prepaid Parcel Connect label or return via MyReturns.ie. I used An Post’s ReturnMyShopping.ie service to return another parcel to Boohoo so thought I’d give Parcel Connect’s return service a try for comparison.
The process to get a prepaid label is very straightforward.
- Go to the ParcelConnect.ie/return
- Select which store to drop off the parcel to
- Enter in the Asos order number
- Confirm and print the label.
- Attach the label to the parcel ensuring all other labels are removed/covered up
- Drop off to the select store.
|Wed, 14:25||Dropped into Parcel Connect point|
|Thur, 10:25||Collected by Fastway Courier|
|Friday, 22:35||Left the Fastway Depot|
|Sat, 14:30||Marked as delivered by Fastway|
|Wed, 15:00||Received email from Asos confirming return|
It took a week from dropping off the parcel to receiving confirmation from Asos that they had processed the return an issued a refund. Compared so some of my other experiences returning online purchases it was very easy and straightforward. I’d definitely use them again