1. What are your rights when your flight is delayed
  2. What are your rights when you are denied boarding
  3. What are your rights when your flight is cancelled
  4. What are your rights when you are downgraded
  5. How to claim and overview

This is the third post regarding EU261 and covers your rights when downgraded by an airline. (I know I skipped your rights when cancelled – I’ll get that post done tomorrow!) Article 10 deals with downgrading and upgrading and is quite short and straightforward.

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  1. What are your rights when your flight is delayed
  2. What are your rights when you are denied boarding
  3. What are your rights when your flight is cancelled
  4. What are your rights when you are downgraded
  5. How to claim and overview

This is the second post on EU261 which states the rights travellers have when flying. This post will outline what happens when you are denied boarding. Most airlines oversell flights as they expect a certain percentage of passengers to be no-shows. In the case where more passengers turn up than there are seats on the aircraft the airline will need to offload the excess passengers. EU261 states that before the airline can involuntarily deny boarding to passengers they must solicit volunteers to give up there seat on the flight in exchange for benefits. In the case of voluntary denied boarding, the benefits are to be agreed between the passenger and the airline. It is important to use the compensation for a involuntary denied boarding as a baseline when negotiating compensation.

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EU261 came into effect in 2005 and outlines compensation due to passengers when they experience denied boarding, cancelled flights, delayed flights or downgrading. The regulation can be confusing enough and a lot of people don’t fully understand it or even know about it. Some people may have only heard of EU261 when Ryanair added a €2 EU261 fee to all bookings in 2009. This post will cover what you are entitled to when your flight is delayed. I will cover the remainder in the coming days.

  1. What are your rights when your flight is delayed
  2. What are your rights when you are denied boarding
  3. What are your rights when your flight is cancelled
  4. What are your rights when you are downgraded
  5. How to claim and overview

Continue reading