KBC – Online Banking

After opening a KBC extra current account, I received an account opening letter along with the new account brochure. Both of these make reference to another letter I should receive containing information to set up online banking. After waiting over a week no further information arrived and I never got any confirmation the account was now fully operational after the issue with my documents. So I decided to ring KBC and ask them what the story was. I was then told ‘Oh ye, you have to ring us to get online banking set up, we don’t send out letters’. Now in…