Replacement N26 Black card is on its way!

My N26 Black MasterCard broke and I am no longer able to make contactless payments with it. When I went on to the app to order a replacement they were asking for €6 to pay for the replacement. I’ve no problem paying for a replacement in the case of the card being lost or stolen however I do have an issue with it when it was damaged. The card was damaged by general use – inserting and removing from the chip reader, something the card should be designed to withstand. I decided to hold off ordering the replacement and instead…

My experience with N26 customer support

I did say I would try to cut down on my N26 posts but I have been asked by a few readers how I find N26 customer support. If you have any questions you can comment on a post or email me. A lot of the new fin-tech companies including N26 and Revolut have had problems with customer support. They have grown so quickly they just can’t keep up. Previously I’ve heard of issues with N26 but in my experience I’ve found them very good. The major drawback is they are not open 24 hours which hopefully will change soon.…