I’ve been doing far more post on the Virtual Address providers than I hoped to and this will be my last one. I just felt I should share my recent experience with Parcel Wizard. Parcel Motel was getting quite a lot of bad press over on boards.ie and many suggested Parcel Wizard as reliable alternative. I decided to use Parcel Wizard more and had a total of three parcels delivered with them using their DPD PickUp service to collect from my local shop.

All three were checked in the same day as they were delivered to the UK virtual address in Northern Ireland and each was scheduled for delivery the following working day. So far so good. However, in all cases, the parcels were not ready for collection on the date they said they would be.  Instead, under Future Deliveries on my Parcel Wizard account the parcels status changed between ‘In Transit’ and ‘Held in Depot’ each day.

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  1. The Race
  2. The Race: Update 1 – Parcels arrived to Virtual Address
  3. The Race: Update 2 – One has arrived!
  4. The Race: Update 3 – Second one has arrived!
  5. The Race: Update 4 – AddressPal has arrived
  6. The Race: Update 5 – The Race is Over!

 

The last parcel to arrive was DPD Parcel Wizard which actually arrived on Monday. I was away without my laptop which is why the update is only happening now – on Friday. I had selected the local store to collect the Parcel Wizard from using their new DPD Pickup service. When the parcel first was processed by PW I was advised it be ready for collection from Thursday 1st (the day after they received the parcel). However, this never happened and the status of the parcel swapped between In Transit and Held at Depot several times. I went on live chat for an update but never heard back – I will be doing a further post about the problems I’m having with DPD Parcel Wizard once the remaining two parcels are delivered. Both are overdue by a week.

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  1. The Race
  2. The Race: Update 1 – Parcels arrived to Virtual Address
  3. The Race: Update 2 – One has arrived!
  4. The Race: Update 3 – Second one has arrived!
  5. The Race: Update 4 – AddressPal has arrived
  6. The Race: Update 5 – The Race is Over!

 

At first I expected Parcel Connect and Parcel Wizard to be in a fight for first place and Parcel Motel and AddressPal to be in a fight for last. Parcel Connect was ready for collection in Dublin the next working day coming first and Parcel Motel was delivered Sunday coming second. Well today I got the text and email that the AddressPal parcel was ready for collection. A quick trip to my local post office and it’s collected.

AddressPal Arrived

 

I had expected Parcel Wizard to be ready next working day as well however, Parcel Wizard has come last. Well it hasn’t even arrived yet. I have three parcels with Parcel Wizard. The book that was part of this race seems to be out for delivery today and will be ready for collection this evening. I’ve been on live chat several times about the other two parcels and was promised call backs.  Overall, I’ve been very disappointed with Parcel Wizard. Its actually the only service I would consider not using again.

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  1. The Race
  2. The Race: Update 1 – Parcels arrived to Virtual Address
  3. The Race: Update 2 – One has arrived!
  4. The Race: Update 3 – Second one has arrived!
  5. The Race: Update 4 – AddressPal has arrived
  6. The Race: Update 5 – The Race is Over!

The last update on the Race was on Friday. I was expecting the Parcel Wizard parcels to be delivered on Friday – I was advised on Live Chat they would be. Originally they were due to be delivered on Thursday. Well it never showed up. Hopefully they’ll be ready for collection tomorrow but I’m not overly confident. Have to be honest I’m very disappointed with Parcel Wizard. People rave about them on Boards.ie but my experience has been very poor based on the three of my parcels they currently have.

I had been expected the Parcel Motel to be ready on Saturday evening, but it was actually this morning when it was stored in the Motel. While it was delayed compared to what I am usually used to, I think Parcel Motel is doing great work this year. They have also put out buses to pickup points allowing people to collect parcels from their bus if the motel is full. At the end of the day, if the motel is full theres not much they can do. Although I do think they could be more open about the delays.

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  1. The Race
  2. The Race: Update 1 – Parcels arrived to Virtual Address
  3. The Race: Update 2 – One has arrived!
  4. The Race: Update 3 – Second one has arrived
  5. The Race: Update 4 – AddressPal has arrived
  6. The Race: Update 5 – The Race is Over!

I was expected on Thursday both the Parcel Wizard and Parcel Connect Parcels to be ready for collection. In the end, the Parcel Connect parcel was delivered to the pickup point at 4 but I received no email or text message. I was passing the store so I popped in and saw my parcel in the pile. The guy working the shop (who appeared to be new) called over his senior. They scanned in the parcel and I instantly got the code sent to my phone. I picked up the parcel straight away. They were very apologetic, they new guy didn’t know what to do with the parcels. Overall, I was very impressed with Parcel Connect and they came in First Place!

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